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Omnisend × Cadence · Email

Lifecycle emails and SMS that drive repeat purchases

Cadence adds per-customer lifecycle timing to Omnisend, so your email and SMS workflows reach Shopify customers exactly when they're ready to buy again.

How they connect

CadencePrediction engine
Lifecycle events & LiveBlock →← Contact engagement
Omnisend logoOmnisendEmail & SMS automation

+28%

repeat purchase rate

The workflow

How Cadence works with Omnisend

01

Connect Omnisend

Link Omnisend in minutes. Cadence becomes the timing layer behind your existing workflows.

02

Predictions drive the send

Cadence sends lifecycle events when each contact is ready to reorder, at risk, or primed to subscribe.

03

Workflows do the rest

Omnisend delivers the message with a personalized LiveBlock and a one-tap reorder link.

What you get

Built for Omnisend, not bolted on

Lifecycle event triggers

Replenishment, lapse, cross-sell, and subscription events fire your Omnisend automations.

LiveBlock snippets

Drop-in HTML personalizes each email's offer per contact.

One-tap reorder links

Every Omnisend message can link to a pre-filled Shopify cart.

Email + SMS in sync

Trigger the right channel for each contact from one prediction.

Predictions it powers

ReplenishmentLapse preventionCross-sellSubscription

The sequence

One prediction drives a whole Omnisend workflow

Cadence fires a single lifecycle event the moment a contact nears their personal reorder window. Your Omnisend automation handles the sequencing — email or SMS, follow-ups and all — at the exact per-contact cadence.

One Cadence event

replenishment_due

Cadence fires once, at the per-customer moment. Omnisend runs the whole sequence below from that single trigger — your templates, your branding.

  1. Day 0 · event fires

    Cadence triggers the workflow

    A replenishment_due event enters Omnisend with the contact, product, reorder interval, and a pre-filled cart link. The workflow starts for this contact alone.

  2. Day 0 · first send

    Reorder message on the right channel

    Omnisend delivers your branded email — or SMS for opted-in contacts — with their product and a one-tap reorder link, timed just before they run out.

  3. Day 3 · conditional

    Channel-aware follow-up

    Workflow logic waits, checks engagement, and nudges non-openers — switching to SMS where it converts better — without any manual work.

  4. Day 6 · exit

    Convert or hand off

    A reorder closes the loop and Cadence attributes the revenue. If not, the contact flows cleanly into your lapse-prevention automation.

LiveBlock

One campaign block, personalized for every contact

Drop a LiveBlock snippet into any Omnisend campaign or newsletter. At open time it resolves into each contact's most relevant offer — replenishment, subscription, or win-back — with no extra segments or duplicate sends.

  • One snippet in your template, a different offer per contact
  • Resolves on open, always matched to their current lifecycle stage
  • Falls back to a safe default when no prediction is active
  • No segment juggling — Cadence picks the offer for each person

Cadence handles the timing; Omnisend handles the send. See all features.

Start earning more

See the revenue you're leaving on the table

Book a 20-minute demo and we'll map what lifecycle timing could earn your Shopify brand — using your own catalog.